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This dialog appears when the F12 function key is used to abort the current interview in progress.
It is possible to save all of the information entered so far as a partial record which may be continued later (appointment), or to permanently end the interview.
The interviewer can choose:
•[Return] to continue the interview now
•[Continue later] to make an appointment
•[Terminate] to never continue with the interview
•[Discard] to not keep any data collected
The interviewer can also:
•[History] to get a full history for this serial number
•[View quotas] to see the current state of the Quota points.
To save part of an interview use the [F12] key, then select [Continue later].
You may also see the "End of interview" dialog with "PARTIAL INTERVIEW" shown.
Using the [Continue later] button, means the record will be saved to a "Partial data file" (appointments) from where it may be retrieved and the interview continued at a later time.
IMPORTANT: verbatim comments are always written to the CSV file for the Main data file, never to a CSV file for the Partial file.
The [F12] key may also be used to abandon an interview.
Selecting [Terminate] means that the information entered so far will be saved to the Main data file, but interviewers will NOT be able to continue the interview later. If you wish to continue the interview at a later time you should use the [Continue later] button.
After selecting [Terminate] interviewers may see a set of questions requesting the reason why the interview has been terminated followed by the "End of interview" dialog, with "ABORTED INTERVIEW" shown, here they should select [Save questionnaire].
The record containing any information already entered will be saved to the Main data file.
This is for supervisor use only.
To discard an interview (NOT saving the information entered so far) use the [F11] key and then select [Discard].
Care should be taken when using this [Discard] button, as the information collected will be permanently discarded - if you are in any doubt we recommend that you use the [Terminate] button to save the information entered so far to the Main data file.
TIP: it is not possible to discard a record if information has already been saved for it, for example, during a call-back, as part of the interview has been completed
and already saved to the Partial data file. Instead you should use the [Terminate] button and inform your supervisor if necessary.
From the "Suspended input" dialog box the continue interview now [Return] button allows the interviewer to return to the current interview and continue entering data. You will be positioned at the next question which requires an answer.
The [History] button can be used to see the "History" dialog, where the dates and times when the interview has previously been tried, and the results of the calls
(for example, no reply, engaged etc) are shown. The Short and Long Comments and the percentage of the interview that is complete, is also displayed.
If a quota file is in use, interviewers may use the "View quotas" button to look at the current quota information.